Q: What does the web site migration service involve? Will my site be safe?
A: The website migration service that we are offering is free of cost (within a certain limit). We’ll move your site(s) to our next–generation cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can result in lost information and undesired network downtime. This is why we’ll do all that for you for free!We’ve got highly experienced administrators whose primary job is to make certain that your web site functions precisely as it did on your previous hosting platform. Our administrators are experts in migrating custom–built web sites, as well as web sites that are based upon popular applications like Joomla™ and WordPress.
Q: Website migration sounds like lots of work. Just how long is it going to take?
A: While we can’t give you an exact time interval, because there are plenty of factors, including the size of the web files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll do our very best to migrate your web site within 48h, and in certain cases – within 24h (if the website content is not large).
Q: Do you require anything from me before you begin moving my web site?
A: We’ll require the login information for your old hosting provider’s Control Panel as well as the site’s name (domain name).
Q: My current hosting account has sensitive info inside. How can I trust you?
Q: Will there be any outage for my web site?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your former web hosting provider. When the migration is completed, we’ll make sure that everything is working correctly and that the integrity of your web content is not compromised before informing you that the transfer is completed. After that, we’ll explain to you how to move the domain over to your web hosting account with us and how to modify your DNS records.
Q: Will my old web hosting provider learn that I am leaving them?
A: Nah. Apart from your login details for the Control Panel, we do not need anything. We will never touch base with your web hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer website content from?
A: Yes. We support all conventional Linux–driven web hosting platforms. We don’t support Windows–driven hosting platforms, as we do not offer Windows hosting services ourselves.Furthermore, we do not support proprietary web site building and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.