Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help section included in our Online Control Panel offers a selection of help articles and commonly asked questions. Aimed at fixing any common issue that you may encounter, they are contributed by our support team of accomplished technicians.

  • Top quality support service
  • How–To Videos

  • We have prepared a collection of how–to video tutorials that visually illustrate how to deal with a typical issue connected with your hosting plans account. You can find the videos in the Help Center.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 client support service and feature a one–hour ticket response guarantee. Our seasoned technicians will be at your disposal night and day and will rectify any issue that you may possibly run into within maximum one hour after the tech support ticket submission. In most cases, a response will be given to you within 20 minutes.