1 hour ticket response
Fast support is our principal objective and that is why we’ve got a team of knowledgeable technicians who are ready to provide a prompt solution to any question that you might possibly have. Simply submit your customer support ticket from the Online Control Panel and we will respond back to you within sixty minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute response time.
An Outstanding Help Desk Service
We’ve got a team of web hosting support technicians who will be happy to respond to all your requests anytime you need support. Most of our help desk team members have many years of experience in the hosting plans world, which implies that you can always rely on rapid and elaborate answers to your queries.
An Easy–to–Browse Help Center
Included in the Online Control Panel is an easy–to–navigate Help section, which features a variety of information sources. You can browse through a constantly updated knowledgebase featuring web hosting account administration articles and website management articles, check our step–by–step video tutorials or take a glimpse at our F.A.Q. library.