Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Solution Warranty

  • Our customer support Department is present round the clock to respond to all your service requests. Each ticket you post to us is going to be solved within no more than one hour. If your issue requires the aid of an admin, we’ll address the ticket to the person on shift and will let you know that the case is being taken care of.

  • Top quality support service
  • Professional Technical Assist Service

  • We give you 24/7 customer help by using a turbo–fast ticketing platform included in your Control Panel. You’re able to write to us all the time about any of the programs that come installed in advance on your virtual server, this includes the selected Linux OS version, the server management panel and our custom designed Online Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Online Control Panel that is offered gratis with your VPS has an inbuilt knowledge base. You can find an assortment of descriptive how to articles and reviews and a selection of step–by–step video guides that demonstrate all the regular site management tasks. You can get access to them by clicking the Help or Video control keys in the top right corner of each Control Panel section.