Lots of persons who begin using their 1st hosting account, or change companies, often have inquiries concerning how particular procedures are accomplished or experience obstacles when setting up various things such as e-mails, website settings, etc. This is the reason why, lots of companies have prepared documentation with the most popular questions and issues so as to help their customers get information swiftly and seamlessly. Consequently, the customer support team members can devote more time to real issues that given clients may be facing, because the solution for the minor things will already be available on the web and clients can easily fix them without getting in touch with the client care team. Having elaborate documentation is truly important, particularly for new customers with no prior experience whatsoever, because the hosting service involves an abundance of features and lots of individuals can get perplexed about what action to take. A good knowledge base can both help you complete the procedures that you want and become aware of how the web hosting service works in general.

Extensive Online Documentation in Hosting

Our hosting plans come with a detailed knowledge base where you can find information about all the difficulties that you could experience and their solutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your mail client are correct, but you aren’t able to send emails, for example. We have done our very best to be as comprehensive as possible and to encompass all possible options in order to save you time and to present you with different solutions for every issue. The knowledge base features informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, while if you wish to browse through the entire list of articles, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include comprehensive online documentation where you will find information on all the functions that our created-developed Hepsia Control Panel offers, in addition to solutions to various questions and difficulties that you may encounter. All configuration manuals contain thorough instructions, which is the reason why you will not need to worry about overlooking something if you intend to export a database, for example. The troubleshooting articles include a range of different viable causes of specific problems and the solution for each one of them, so in case you are unable to send emails even though you have the right outgoing mail server settings, for instance, you can quickly see what the reason for this may be and repair the problem with a couple of mouse clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find relevant articles in every section. In case you wish to browse all help articles, click on the Help link, which is located in the upper right corner of the page.