The service uptime is often disregarded by many people when they are looking for a new hosting provider, but it can often be a lot more important than the actual plan attributes. It will not matter how good a plan is if the websites hosted inside the account are unavailable for long periods of time. This kind of downtimes are generally penalized by search engines like yahoo, not mentioning the fact that visitors will most likely not return to a web site they experience difficulties with. For this reason, it is important to look into the stability of the hosting service prior to getting a new account to be sure that the prosperity of your Internet sites is not going to depend on third-party variables, but entirely on their content and on your advertising and marketing campaigns.

Service Uptime Guarantee in Hosting

Our hosting solutions come with a 99.9% service uptime guarantee. We can easily reach that goal by using an innovative cloud hosting platform where each individual service (files, email messages, databases, and so on.) has its own set of web servers. We don't run everything on one web server as most providers do, so we have virtually got rid of the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your web sites. If one server fails, the other ones in the cluster will take over in order to enable uninterrupted work of the sites. To protect yourself from infrastructural challenges, our hosting server facilities use effective diesel backup generators and several independent Internet providers as to ensure that visitors will be able to reach your sites no matter what. We also have a group of expert professionals keeping track of the web servers 24/7/365.

Service Uptime Guarantee in Semi-dedicated Servers

We guarantee 99.9% uptime for each semi-dedicated server package obtained through our company. You can forget all about about your website being inaccessible for whatever reason since we use a top-notch cloud hosting platform with a custom-built load balancing system. As opposed to running everything on a single server and risking one service to take everything down, we have allocated the various services among their own clusters of web servers. Basically, your databases, files, email messages, statistics, etc., are handled by different clusters, so the failure of one server has no influence on the overall service or on your websites. Multiple backbone Internet providers and diesel backup generators guarantee that infrastructural problems won't affect your sites either. We've got software and hardware firewalls and an experienced team of administrators to check the incoming & outgoing traffic and to respond to any kind of software issue 24/7.

Service Uptime Guarantee in VPS Servers

If you get a Virtual Private Server through us, we guarantee that the physical hosting server your account is set up on will be operational at least 99.9% of the time. While we are unable to control what you’ll do with your VPS and what you install on it, we'll ensure that the main machine is going to work 24/7 without any disturbances. Our facilities have a number of Internet providers and backup generators to guarantee the continuous work of all web servers accommodated there. If there's a difficulty with any virtual server on the physical one, we have a team of expert administrators to eliminate it in a very timely manner and to to guarantee the other VPS server accounts within that hosting server will not be affected. We use only new, carefully tested hardware components for all of the servers in which new virtual accounts are set up.

Service Uptime Guarantee in Dedicated Servers

All of our dedicated solutions include a 99.9% server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test each and every server carefully before we hand it over to the client and we employ new hardware components to avoid any possibility of hardware issues. Any unanticipated software issues are going to be resolved at once by our system admins as they keep track of all the servers 24/7. To avoid infrastructural troubles, our data center in downtown Chicago uses powerful diesel backup generators, while the connectivity to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your websites are flooded, we can react immediately and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper functioning of your sites.