If you obtain your own web server, you'll have more flexibility on what you can install and run when compared to a shared hosting account. With a shared service, you have access simply to your own account, therefore you're not able to install server-side software. Although this is not a problem for the majority of script-driven applications, there are some which have specific requirements and need particular software to be present on the server either for some additional features or for them to work at all. In the event that you have practical experience, you will not have any difficulties to run the server, but if you do not, you may simply not have the knowledge to handle everything and use the script apps that you want. If that's the case, you can use our Installation & Troubleshooting upgrade, which means that our system admins can set up everything for you and help you with any difficulties that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server solutions we offer and you are able to add it either during the signup or at any time after using your billing Control Panel. It includes one hour of custom work on your hosting server, so our admins can easily aid you with software installation or setup. They'll furthermore troubleshoot any piece of software that you have already installed if it doesn't work correctly, so you will not have to waste time to find out what is wrong as they can assist you in a very quick and qualified way. Since this is a one-time upgrade, you could get it only if you need it and if a given task takes a shorter period, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is useful when you are unable to do something yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the Linux dedicated servers that we offer at any time that you need it. In the event that you need any custom work from our admins as soon as your web server is set up, you can acquire the upgrade during the hosting server signup process, or if you need something to be performed later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers one hour of work from our administrators on your machine, so in case you encounter any problems to install a third-party software or some application gives errors and doesn't work the way it is supposed to, our experts shall aid you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in the event that you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.